ICMP is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
ICMP may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th July 2013.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- internal record keeping
- we may use the information to improve our products and services
- we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets us know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
The following cookies are used on ICMP
_utmb (visitor session times) - This cookie is used by Google Analytics to determine the visitor session times on our sites. Each time you visit a new page on the site the cookie is set to expire within 30 minutes. If no existing cookie, a new one is created
_utmc (referrals) - This cookie is used by Google Analytics to determine the type of referral used by each visitor to arrive at our site. The cookie determines if the user has come directly to the site or via a search engine, email or email campaign. We use this data to understand how our users arrive at the website. Google Analytics uses this cookie in conjunction with __utmb to determine visitor sessions
_utma (unique visitors) - This Cookie is used to identify unique visitors to our sites. The results are sent to our Google Analytics account so that we may see how many unique visitors come to this site based over a period of time. Expires after 2 years
_utmz (traffic sources and navigation) - This cookie is used by Google Analytics to determine the type of referral used by each visitor to arrive at our site. The cookie determines if the user has come directly to the site or via a search engine, email or email campaign. We use this data to understand how our users arrive at the website
Facebook, (fr) - Used by Facebook to monitor when sites are 'liked' or linked to on Facebook.
DoubleClick - This cookie is used by Google Adwords to target specific marketing at visitors to our website. We use the information from this cookie to be able to show you specific advertising messages relating to Crest Nicholson developments on Google search and other sites that use Google Advertising.
ICMP uses 'analytics' cookies to help us make our website better for those who visit it regularly. They help us work out what users like and don't like, as well as ways we can improve the website and its content.
Cookies are used for a variety of other reasons, for example, to safeguard your privacy when browsing the site. Please note that our cookies do not store your personal information, such as your name, address, telephone or email.
What are cookies?
Cookies are small text files that are sent to, and stored on, your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow us to offer a user experience on our website that is as smooth as possible. At ICMP, we mostly use analytics cookies to help us understand users' behaviour on our website, so that we can improve the online experience. Cookies can also be used, amongst other things, to remember preferences, let users navigate between pages efficiently, verify the user and for carrying out essential security checks. Some of the functions that cookies perform can also be achieved by using similar technologies. This policy refers to 'cookies' throughout. However, it also includes these simlar technologies. These include Flash cookies or Local Shared Objects, also known as LSOs. Read more about them at http://www.allaboutcookies.org/privacy-concerns/.
It is possible to opt out of having your anonymised browsing activity within websites recorded by analytics cookies. ICMP uses Google Analytics and you can opt out of their cookies by clicking on the following link https://tools.google.com/dlpage/gaoptout. Please note, this will take you to the relevant third party's website and generate a ‘no thanks' cookie, which will stop any further cookies being set by third parties.
Don't forget that, by not allowing analytics cookies, this stops us from being able to learn what people like or don't like about our website. Your activity on the website would therefore not be taken into account when we look at ways to improve it.
Third party and flash cookies
The most common types of cookies are HTTP cookies. You can control these using the process described above, in the “How to manage cookies” section of this policy. As well as HTTP cookies, there are other technologies that work in a similar way to cookies called LSOs. Please note that, at the time of writing this policy, ICMP does not use any LSOs.
If you want to stop websites from placing cookies on your computer, it is possible to make changes in the options of your web browser. You should note however, by doing this some functions of the Crest Nicholson websites may not work correctly.
To help find the correct options we've linked to the online guides below for the most up to date and popular browsers available:
- Firefox 12
- Internet Explorer 7 or 8
- Internet Explorer 9
- Safari (Mac)
- Safari (iPad, iPhone, iPod touch)
Alternatively, to find out how more please refer to individual browser documentation or help files.
More information about cookies